Refund Policy
Refund Policy
Digital Products — Final Sale. Thank you for shopping with Her Wellness Era! Please read our refund policy carefully before completing your purchase.
All Sales Are Final
Due to the digital nature of our products, all sales are final. Because files are delivered instantly and can be downloaded, printed, or copied, we are unable to offer refunds, returns, or exchanges once a purchase is complete.
No Cancellations
Orders cannot be cancelled once payment has been processed, as access to digital files is granted immediately.
Technical Issues
If you're unable to download or access your files due to a technical error, please contact us and we'll be happy to help resolve the issue or resend your files. This is not considered a refund request and will be handled as a support issue.
Accidental Purchases
If you believe you made a purchase in error, please reach out within 24 hours of your order and we'll review your request on a case-by-case basis.
Questions?
If you have any questions about this policy, please contact us through our Contact page or email us at support@herwellnessera.com, and we'll be happy to help.